Insights

Notes from the work, not the marketing department.

What we learn building websites, growth systems and automation for real businesses.

Why your business doesn't show up on Google Maps

Growth Marketing · 5 min read

Why your business doesn't show up on Google Maps

When someone nearby searches for what you do, Google shows three businesses on the map. Here is what decides which three, and why yours might be missing.

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How to get your business mentioned by AI search

Growth Marketing · 5 min read

How to get your business mentioned by AI search

Customers are asking ChatGPT and Perplexity to find local businesses now. Here is what actually decides which businesses get named, and what you can do about it.

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Why your website gets traffic but no enquiries

Web Experiences · 6 min read

Why your website gets traffic but no enquiries

Traffic is rarely the problem. The gap is usually between what a buyer needs to know and what the page actually says.

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Why your rankings improved but the phone didn't ring

Growth Marketing · 7 min read

Why your rankings improved but the phone didn't ring

Ranking for the wrong searches feels like progress and pays nothing. Sort your keywords into three buckets and build the ready-to-buy pages first.

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Local SEO for home services businesses: the settings that actually matter

Home Services · 6 min read

Local SEO for home services businesses: the settings that actually matter

The local map pack decides most home services enquiries. Category choice, NAP consistency and review wording move your position the most.

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A simple system for getting more Google reviews for a trade business

Home Services · 4 min read

A simple system for getting more Google reviews for a trade business

Most businesses lose reviews to timing, not reluctance. Ask at the wrong moment and even happy customers forget.

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The website checklist to run through before spending on ads

Home Services · 5 min read

The website checklist to run through before spending on ads

Paid traffic to a site that isn't ready makes every existing leak more expensive. Five checks to run before you spend, starting with the form.

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How long does SEO actually take for a home services business?

Home Services · 4 min read

How long does SEO actually take for a home services business?

Anyone promising overnight rankings is either wrong or not being straight with you. A realistic timeline, stage by stage.

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What makes a SaaS website actually convert visitors into trials

Product Engineering · 6 min read

What makes a SaaS website actually convert visitors into trials

Most SaaS sites are built like digital brochures. The visitor is actually deciding whether to hand over an email and try the product.

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The Google Business Profile optimization checklist for 2026

Home Services · 7 min read

The Google Business Profile optimization checklist for 2026

This is genuinely one of the highest-leverage things you can fix yourself, and most businesses only do half of it.

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